Rated 4.9 on Tripadvisor · Private tours from Delhi since 2012 +91 97726 00544 sumitrajasthantravel@gmail.com
Guests with their driver and car
/ Booking, Payment & Cancellation Terms
Sumit Rajasthan Travel

Booking, Payment & Cancellation Terms

These terms explain how booking and payment work for private tours with Sumit Rajasthan Travel, Gali No. 16, Sadh Nagar, Palam Colony, New Delhi 110045, India. If anything here is unclear, write to Randhir on WhatsApp (+91 97726 00544) or by email (sumitrajasthantravel@gmail.com) before you book.

1. Your quote

We send you a written, day-by-day quote that lists exactly what is included — the car and driver, hotels, guides, safaris, trains or tickets — and the total price. The price for the car and driver includes fuel, tolls, parking, state taxes and the driver's meals and accommodation. Anything not listed in your quote is not included.

2. Confirming your booking

Your tour is confirmed once you accept the quote in writing (WhatsApp or email) and we have received any advance needed for bookings made before your arrival (see section 3).

3. Advance for hotels, safaris and trains

Some things must be paid before we can book them:

  • Hotels — many hotels, especially in peak season, need an advance or full prepayment to hold your rooms.
  • Safari permits — for example in Ranthambore, permits are issued by the forest department only against full payment.
  • Train tickets — such as the Gatimaan Express, Vande Bharat or Shatabdi, and luxury trains.

We tell you the exact advance amount in your quote before you pay. Refunds of these advances depend on the cancellation policy of the hotel, the park authority or the railway — see section 6.

4. Payment for the tour

  • 50–70% of the tour price is paid at the start of your tour, when you arrive in India.
  • The balance is paid midway through your journey.
  • The amount already paid in advance for hotels, safaris or trains is deducted from what you pay in India.

5. Changes during the tour

It is your private tour, so you can change plans along the way — stay longer somewhere, skip a stop or add a day. If a change affects the cost (extra days, distance or hotel nights), we agree the new price with you before making it.

6. Cancellation and refunds

  • Before you arrive: if you cancel, advances paid for hotels, safari permits and train tickets are refunded according to the cancellation policy of each hotel, park authority or railway. We pass on everything that is refunded to us and show you what each supplier has refunded.
  • Car and driver: as the car and driver are paid in India, there is nothing to refund for them if you cancel before the tour starts.
  • During the tour: unused services already paid to hotels or suppliers are refunded only if the supplier refunds them.
  • Please tell us about any cancellation as early as possible — the earlier we cancel, the more the suppliers usually refund.

7. Monument closures and things outside our control

The Taj Mahal is closed every Friday, and monuments, parks and trains can close or change their timings at short notice (for example national holidays, the monsoon closure of national park core zones, or official events). We plan around known closures and, if something changes, offer the best alternative. We are not responsible for delays or changes caused by weather, traffic, strikes, government decisions or other events outside our control.

8. Travel documents and insurance

You are responsible for a valid passport and Indian visa. We recommend travel insurance that covers medical costs and cancellation.

9. Contact

Sumit Rajasthan Travel · Gali No. 16, Sadh Nagar, Palam Colony, New Delhi 110045, India · +91 97726 00544 · sumitrajasthantravel@gmail.com · Registration CEDPS0609JSD001

Last updated: 9 November 2026.

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